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    AEBE is pleased to offer free standard ground shipping throughout the continental U.S. on orders of $100+ via FedEx. Orders totalling less than $100 will incur a $9 shipping fee. Please note that we cannot guarantee delivery dates for orders shipping via FedEx Ground. If needed, you may expedite your order via FedEx 2-Day for $20 or FedEx Overnight for $30. Orders will be shipped pending product availability from our warehouse in New York.
    Orders are processed and delivered Monday through Friday, excluding holidays. Please allow one business day for processing. Orders placed before noon ET will be processed the same day and orders placed after noon ET will be processed the following business day. Orders are shipped from our warehouse in New York and ship via FedEx Ground unless expedited. AEBE cannot be held responsible for unanticipated delays due to inclement weather or other unforeseen transit delays.
    AEBE has warehouses in the following cities: (free shipping applies on order $100 up and standard shipping of $10) New York, New York Frankfurt, Germany Singapore, Singapore Manila, Philippines
    We currently ship to all countries in our country selector drop down. If you have a question, please send an email to ​ Shipping will be calculated at checkout and will vary by shipping destination. Please see below for some approximate costs. If you have a question about how much shipping will be for you, please reach out to Customer Service.  United Kingdom: 20 GBP Canada: 30 CAD Taiwan: 1,000 THB India: 1,485 INR Korea (South): 40,800 SKW Israel: 130 ILS Hong Kong: 230 HKD Mexico: 600 MXN Australia: 45 AUD EU: 25 EUR Rest of World: 40 USD
    If you don't love your purchase, send it back within 21 days for a full refund—minus a $2 restocking fee. Items must be in original condition, with no signs of damage or wear. Final Sale items are not eligible. Last but not least: Don't forget to pack the garment tags and poly bag! Start your return by emailing your order number to
    You will need the PO Number on your packing slip, or the PO Number on your Order Confirmation Email.  Checked out as a guest? Guest Returns  Checked out under My Account? Login Select Order History and the applicable order. On the Order Details page, click Create Return to start the returns process.
    Prefer another color or size? Send it back within 21 days in the original condition—complete with garment tags and poly bag—for a free exchange.   Or see something else you like? Start the exchange within 21 days and get store credit instantly to shop what you love now—no waiting, no questions asked. If your order exceeds your credit, your exchange is on us—we'll take care of the $5 fee. If not and your remaining credit is more than 50% of the original item, a $5 stocking fee will apply. Start your exchange HERE.
    Returns must be requested within 21 days of the ship date. Late returns are not accepted for refund, exchange or store credit.
    AEBE is committed to an exceptional level of design and craftsmanship. All merchandise is inspected for quality prior to shipment; however, there may be rare occasions when a defective item is shipped. If you find a product to be defective please email immediately—include your PO Number, 2-3 images and a description of the damage. Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 90 days of purchase. Please note that damages as a result of wear and tear are not considered to be faulty.  Where possible, we offer to repair faulty items. If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to inventory availability. You will receive a refund if the item cannot be repaired or replaced.
    AEBE accepts the following payments: Visa, Mastercard, American Express, Discover, Amazon Pay, Apple Pay, PayPal, Shop Pay, Affirm and Veronica Beard gift cards.
    Payments are processed pending credit card verification submitted during checkout. When your payment has been accepted, you will be emailed an Order Confirmation. Payment methods and billing information cannot be changed after an order is placed. Please note that orders will be billed in full at the point of purchase, regardless of stock availability/pre-order status
    All orders are subject to applicable sales tax. If you are shipping within the US, sales tax will only be charged on orders shipped to AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MA, MD, MI, MN, NC, NE, NJ, NY, NV, OH, OK, PA, RI, SC, TN, TX, UT, VA, WA, WI and WY. AEBE Collection is not required to and does not collect sales tax in any other states.
    All refunds are returned in the original form of payment. If you have received your order as a gift, email to make arrangements to return your order for an online gift card, pending eligibility
    Our Customer Care Team's opening and closing hours are as follows: Mon - Fri: 9AM - 7PM ET Sat: 10AM - 6PM ET Sunday: Closed Write us at or you may text/ call at +1 (347) 380-1246
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